Ten steps to improving your business communication
- Written by Aimee Holmes & Anne Greenwood
It can be difficult to learn Canadian business communication style “on the job.” Learning these communication techniques beforehand can help you land a job here in Canada – and more importantly – keep your job.
Here are a few tips to help you present yourself in the best way possible.
- Be positive! Being friendly, helpful and approachable is valued in the Canadian workplace. A positive attitude will get you a long way in business and in life.
- Non-verbal communication accounts for most of what we “hear.” Make eye contact and face who you are talking to. Avoid using an electronic device when you are having a conversation. Your body language should show that you are interested in what the other person has to say.
- How you say something is just as important as what you say. Be mindful of how your tone and body language can influence the listener’s perception of your message.
- Be a team player! By showing others that you are willing to help and cooperate, you can develop positive and supportive working relationships. Others will return the favour!
- Be careful of office gossip and treat others with respect.
- If you are unsure, ask for clarification. It’s better to be clear on expectations now than to try to fix a problem later.
- Don’t be afraid to shine! Take the initiative to bring new ideas to your team and demonstrate your range of skills.
- Every workplace has its own way of doing things. For example, do meetings start on time? Do people take turns bringing in sweets? Do your best to adapt to the culture of your new workplace.
- Listen more than you speak. By actively listening, you can put others at ease and get the information you need to make balanced decisions.
- If you need to improve your language skills for the workplace, research courses available in your area. For example, ACCES Employment offers Language for Workplace Connections in Scarborough and Toronto. The program is designed to help you advance your communications skills for the Canadian business environment.
Adjusting to a new communication style takes time and patience – be patient with yourself and those you communicate with. Your efforts will pay off in more ways than one.
This story is part of the Workplace Communication InfoBlock sponsored by ACCES. Read More.